Referrals Tab Overview
Background The Referrals page is where the Coordinated Entry System is managed in HMIS. This page houses the Community Queue, tracks referrals from the Community Queue, and allows agencies to update their available housing opportunities. The Referrals page is at the top right corner of the main search screen, …
Removing Households from the Community Queue
Background In some cases, a household may no longer need to be matched with a housing opportunity through the Coordinated Entry System. For example, a household might have been able to find housing on their own or the case manager may be able to get the household help outside of CES. In these cases, the household ne…
Coordinated Entry Reports
Background This article includes information on the reports available for the management and review of the Coordinated Entry System (CES) in HMIS. Unless otherwise noted, the reports must be run under the agency where the Coordinated Entry data is stored. Reports for clients enrolled in the Family Coordinated Entry …
Community Queue for Matchmakers
Background The CES Leads for the Family and Individual Coordinated Entry Systems match households to available housing opportunities through the Coordinated Entry System and the Bed Reservation System. In order to make these matches in HMIS, the users at the CES Leads must have the Matchmaker role. This article will…
Maintaining Households on the Community Queue
Background While a household is on the Community Queue, their case manager should be checking in with them regularly. If a household is on the Community Queue for more than 90 days with no activity, it will be automatically removed. Please note that removal from the CQ occurs early in the morning on the 90th day, so…
Adding Documents to a Client's Record
Background Users are able to store client documentation in HMIS, which reduces the burden on clients to keep a copy of this documentation, and streamlines the process of obtaining documentation necessary for some housing opportunities. Documents can be added to the client's record, or they can be added to enrollment…
Community Queue for Housing Agencies
Background In order to participate in the Coordinated Entry System or the Bed Reservation System, Housing Providers must first enter their available housing opportunities into HMIS. These opportunities will be sent to a Matchmaker, who will then refer households to the available housing opportunities. Once a house…
Adding Households to the Community Queue
Background In order to be served through the Coordinated Entry System, households must be enrolled in the Coordinated Entry project, and complete the Individual or Family CES Assessment. Once the Individual or Family Assessment is completed, the case worker must collect and upload any required documentation for the …
Completing Current Living Situation Assessments
Background Current Living Situation (CLS) assessments must be completed by case managers as part of the 2020 HUD Data Standards. The purpose is to record each contact with people experiencing homelessness by street outreach and other service projects and to provide information on the number of contacts required to …
