Survivor CES Workflow for Housing Agencies
Background This process is for clients on the Survivor CES Community Queue (CQ) that have been matched to a housing opportunity through Individual CES or Family CES (OC CES). This means that the client has been matched to a housing opportunity at a Housing Provider that is not a Victim Services Provider, and the Hou…
Referrals Tab Overview
Background The Referrals page is where the Coordinated Entry System is managed in HMIS. This page houses the Community Queue, tracks referrals from the Community Queue, and allows agencies to update their available housing opportunities. The Referrals page is at the top right corner of the main search screen, …
Removing Households from the Community Queue
Background In some cases, a household may no longer need to be matched with a housing opportunity through the Coordinated Entry System. For example, a household might have been able to find housing on their own or the case manager may be able to get the household help outside of CES. In these cases, the household ne…
Community Queue for Matchmakers
Background The CES Leads for the Family and Individual Coordinated Entry Systems match households to available housing opportunities through the Coordinated Entry System and the Bed Reservation System. In order to make these matches in HMIS, the users at the CES Leads must have the Matchmaker role. This article will…
Maintaining Households on the Community Queue
Background While a household is on the Community Queue, their case manager should be checking in with them regularly. If a household is on the Community Queue for more than 90 days with no activity, it will be automatically removed. Please note that removal from the CQ occurs early in the morning on the 90th day, so…
Community Queue for Housing Agencies
Background In order to participate in the Coordinated Entry System or the Bed Reservation System, Housing Providers must first enter their available housing opportunities into HMIS. These opportunities will be sent to a Matchmaker, who will then refer households to the available housing opportunities. Once a house…
Coordinated Entry System (CES) for Case Managers
Background The Coordinated Entry System is a process which coordinates the assessment and referral of individuals and families seeking housing, and includes the use of a comprehensive and standardized assessment tool. Both the Family Coordinated Entry System and Individual Coordinated Entry System are set-up in H…
Adding Households to the Community Queue
Background In order to be served through the Coordinated Entry System, households must be enrolled in the Coordinated Entry project, and complete the Individual or Family CES Assessment. Once the Individual or Family Assessment is completed, the case worker must collect and upload any required documentation for the …
